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For property managers + REAs

A sparky who answers the phone, writes the report, and stands behind the work.

If you're managing rental properties across Craigieburn, Greenvale, Roxburgh Park, Broadmeadows, Epping or the wider northern corridor — and you're tired of after-hours numbers that ring out, missing job reports, or invoices the owner can't decipher — Thunderman is built for the way you actually work.

Yiannis Knodarites, Melbourne electrician, on a job for a property manager

Quick answer

Thunderman Electrical and Air Conditioning Services provides owner-operated electrical maintenance, emergency call-out and pre-tenancy safety reports for property managers and real-estate agencies across Greater Melbourne — strongest presence across the northern and north-western corridor, with regular work through the city, south and east. REC 28523 licensed, VBA-licensed, ARCtick certified, fully insured. Written photographed reports after every callout, Xero-ready invoicing, trade accounts available. Same number answers in business hours and after hours — and it's Yiannis on the other end.

What this looks like

One sparky, every job, accountable.

A property-manager portfolio doesn't need flashy. It needs a number that picks up, a sparky who shows up inside the window, and paperwork the owner pays from without a second email. Thunderman is one registered electrical contractor — Yiannis Knodarites, REC 28523 — who runs the call, runs the job, writes the report, sends the invoice, and is the same person you'll talk to about the next one. There is no call-centre triage step, no rotating subcontractors, no rebadging a job from a different ABN onto a Thunderman invoice. What you book is what turns up.

That model has a real ceiling — a one-pair-of-hands business cannot cover an unlimited portfolio inside an unlimited window — and Thunderman is honest about it. For agencies running large multi-suburb portfolios where simultaneous-fault response is the rule rather than the exception, Thunderman is best deployed as a named preferred contractor for the northern + north-western corridor rather than a sole panel option. Inside that corridor the response and reporting hold up against any larger competitor.

At a glance

Phone (Yiannis direct) 0434 254 474
Response window 15-90 minutes for confirmed faults during business hours
After-hours 24/7 emergency line — same mobile, same person
Service area Greater Melbourne & surrounds
Licence REC 28523 (EnergySafe Victoria) + ARCtick + VBA
Insurance Full public liability and professional indemnity (COI on request)

What you get on every job.

How a trade account works.

  1. 1. Put a few jobs through first. No paperwork up-front. Book the first callout the same way any customer would — call, text, email. Thunderman will run the job, report, invoice as normal.
  2. 2. Set up the account once it's earned. After a handful of jobs Yiannis will offer a rolling trade-account arrangement: one set of contact details, one set of invoicing details, photographed reports lodged the same way every time.
  3. 3. Book the way you actually work. Property reference + tenant contact + fault summary, by SMS, WhatsApp, email or call. Thunderman confirms the window and the property manager gets the report after the job.
  4. 4. Statement at month-end, line-itemised by property. Owner reimbursements clean.

Property managers — common questions

Do you do trade accounts for multi-property portfolios?

Yes — once you've put a few jobs through, Thunderman can set up a rolling trade-account arrangement: one set of contact details, one set of invoicing details, photographed reports after every callout, and a monthly statement if that suits the way the agency runs its books.

How fast can you reach a rental in Greenvale or Roxburgh Park during a no-power callout?

During business hours, the van is usually on site inside 90 minutes of a confirmed booking across the northern and north-western corridor — Craigieburn, Mickleham, Greenvale, Roxburgh Park, Campbellfield, Broadmeadows, Epping, Mernda, Wollert, Donnybrook. Outside business hours the same number is answered and confirmed urgent faults are prioritised against same-night scheduling.

Can you provide a written report we can pass on to the owner?

Yes. Every callout for a property-manager client comes back with a written job report: fault diagnosis, work done, parts replaced, before-and-after photographs, the cost broken down by line item, and where applicable the Certificate of Electrical Safety lodged with EnergySafe Victoria. That report is what your owner pays from, no second email needed.

Are your invoices Xero / MYOB ready?

Yes. Invoices issued as PDF with full ABN + REC details, line items in the standard book-keeping format, and a remittance-friendly subject line so agency book-keepers can match the invoice against the property quickly.

Do you take after-hours callouts directly from tenants if we authorise it?

Yes — once the property is on file, we can take an after-hours emergency call straight from a nominated tenant under the terms you set, log the job against the property, attend, and report back to the property manager the next business day.

What licences and insurance details do you provide for landlord paperwork?

Full set on request: REC 28523 (EnergySafe Victoria), ABN 34 741 642 582, ARCtick certificate, VBA registration, Certificate of Currency for public liability and professional indemnity insurance. Yiannis can also provide the standard pre-tenancy electrical-safety report under Part 4 of the Residential Tenancies Act and the related regulations.

Send Yiannis a portfolio summary or book the first job.

Email [email protected] with 'Trade Account' in the subject, or call 0434 254 474. He'll answer.

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